Privacy Policy

Roofer Co operates https://rooferco.co.uk. This Privacy Policy explains how we collect, use, and protect your personal data when you interact with our website and services.

1. Information We Collect

a. Non-Personally Identifiable Information

We automatically collect basic technical information such as:

Browser type
IP address
Device information
Pages visited
Date and time of your visit

This helps us understand how visitors use our site and improve its functionality.

b. Personally Identifiable Information

When you contact us or book a service, we may collect:

Your name
Email address
Phone number
Property address
Any additional information you provide voluntarily

We use this information to communicate with you, provide quotes, schedule services, and manage your account.

2. How We Use Your Information

We only use your personal information to:

Respond to enquiries and service requests
Send quotes and booking confirmations
Improve our website and services
Comply with legal obligations

We do not sell or rent your data to third parties.

3. Cookies

We use cookies to:

Track website usage and performance
Improve your browsing experience

You can manage or disable cookies through your browser settings, though doing so may affect website functionality.

4. Sharing Your Data

We may share your data with:

Trusted contractors or service providers, only as required to fulfil your request
Legal authorities when required by law

All data is processed in compliance with UK GDPR.

5. Data Security

We take appropriate technical and organisational measures to secure your personal data and protect it from unauthorised access, misuse, or disclosure.

6. Your Rights

You have the right to:

Access your data
Request correction or deletion
Withdraw consent
Object to processing
Lodge a complaint with the ICO (Information Commissioner's Office)

To exercise any of these rights, contact us at:
📧 info@rooferco.co.uk

7. Business Transfers

In the event of a business sale, merger, or acquisition, your data may be transferred to the new owner, under the same data protection terms.

8. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page. Continued use of the website after changes implies your acceptance.

9. Contact Us

If you have questions or concerns about this policy or how we handle your data, contact:
📧 info@rooferco.co.uk