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Terms & Conditions

A legal disclaimer

1. Services

Roofer Co provides roofing inspections, repairs, replacements, and related services as described on our website and agreed upon in your quote or booking confirmation.

2. Quotes & Pricing

2.1 Estimates

  • All quotes provided are estimates only, based on the condition of the roof and evidence gathered during the initial inspection (including 4K imagery and visual assessment).

  • Should additional defects, structural issues, or hidden damage be uncovered during the repair or replacement process, further work and costs may be required.

  • Any necessary changes to scope or pricing will be discussed with the customer and must be approved before continuing.

3. Booking & Payment Terms

3.1 Booking Fee

  • A non-refundable booking charge is required to secure your inspection or service slot.

  • This covers admin, scheduling, and initial assessment work.

  • If you cancel your booking, the fee is non-refundable under all circumstances.

3.2 Final Payment

  • The remaining balance is payable upon completion of the agreed work.

  • Payment must be made within 7 calendar days of completion.

  • Non-payment will result in:

    • Late payment charges

    • Referral to debt collection services

    • Legal proceedings under UK contract and service law

4. Cancellations and Rescheduling

  • Bookings may be rescheduled with a minimum of 48 hours’ notice.

  • Cancelled bookings are not eligible for a refund of the booking charge.

5. Completion and Acceptance

  • Upon completion, we will invite you to inspect the work or provide evidence of completion.

  • Unless issues are reported within 48 hours, the job will be deemed as accepted and completed.

6. Liability

  • We are not liable for delays caused by extreme weather, third-party issues, or material supply shortages.

  • We are also not responsible for pre-existing damage not visible during inspection unless worsened by our actions.

7. Legal Rights and Enforcement

  • This agreement is governed by the laws of England and Wales.

  • We reserve the right to pursue unpaid balances through the Small Claims Court or other legal means.

  • These terms do not affect your rights under the Consumer Rights Act 2015 or the Supply of Goods and Services Act 1982.

8. Subcontracting

  • We may assign certified and insured subcontractors to carry out the work.

  • All work carried out under our name remains under our responsibility and is covered by these terms.

9. Changes to Terms

We may update these terms at any time. The most current version will always be available on our website.

10. Contact

If you have any questions or concerns regarding these terms, please contact:
📧 info@rooferco.co.uk

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